Consulting Services
ABC Services break down into the “Three P’s.” Process Review, Procurement Support, and Program Management. Read more about each one below.
Process Review and Strategic Business Planning
Research, Analyze, and Document Current Biometric Systems and Business Operations
Our work starts with an extensive review of your current situation. Understanding where you’re company is at helps us tailor a plan to fit your needs. Review includes stated requirements, existing contracts, and maintenance agreements. We also document workflow and interface requirements.
Develop the Strategic Biometric Business Plan with Marketplace Analysis Report
Nothing beats face to face communication, so we make an effort to conduct on-site meetings with management, as well as internal and external stakeholders. This helps us document current and future business needs based on your strategic objectives. We also compare current Tenprint, Latent, and mobile technology and operations with stakeholders and management needs.
Complete the strategic Biometric Business Plan with Gap Analysis
At ABC we always look to incorporate FBI (CJIC) compliance, as well as public safety best practices, operational improvements, and account for expansion needs. We use the data we gather to recommend upgrade or expansion, sole source or public solicitation, and we define a phased pathway suitable to agency planning and budget cycle.
This all culminates into a final strategic biometric business plan with an estimated budget and timeline.
Procurement Support and RFP Development
Develop Requirements Document or Request for Proposal for Biometric Identification system
ABC staff gather information on all of the functional, workflow, and interface requirements affecting the public safety environment. We observe operations as needed and communicate with designated stakeholders, tenprint and latent operations, correctional and courts personnel, and information technology personnel to discuss and define individual and organizational needs. We verify and project growth for system tasks using statistical analysis. Taking lifecycle growth and availability into account, we work with stakeholders to develop additional requirements and reach a consensus on a final Request for Proposal or Requirements Document.
Review Vendor Solutions
Building on years of industry experience, the subject matter experts at ABC can help your agency select the vendor solution that’s right for you. We evaluate and report back on sole source offers or competitive bids that conform to your requirements. Our competitive price and functionality analysis help “right-size” your final configuration. We offer expert support for contract discussions and schedule adjustments, and we negotiate your final contract for either sole source or competitive procurements.
Program Management and Implementation
Subject Matter Experts Work as a Team with Customer and Vendor Staff
Our goal is to ensure your identification solution helps your organization run smoothly. Project documentation includes plans for site preparation, acceptance tests, training, support, and project implementation plan and schedule. Our experts consult with your project team to update risk analysis and minimize negative schedule impacts. We participate in training and acceptance tests, and document any items that need to be resolved. Our proven methodology for documentation and analysis allows us to keep projects on schedule and ensure final sign-off in a timely manner.
Update Strategic Plan
ABC services include Strategic Planning, whether for phased upgrades or full replacement and “evergreen” contracts. We help with planning and budgeting and can revise strategic plans to continuing service for your mission-critical systems. Upon request we provide updated plans based on statistics from system reports, and quote costs to assist with grant writing or other funding sources.